CITYBIKE CLOUD
CITYBIKE CLOUD
Masterloop`s solution, is a system for bike sharing created to connect bicycles online, and to integrate with public transportation systems for ticketing, end user service and administrative support.
Citybike Cloud is a dedicated IoT application that can be tailored to customer needs for different user groups.
Masterloop’s CityBike Cloud is a complete cloud service for electric bike rental, developed with smart bike technology.
Masterloop`s solution, is a system for bike sharing created to connect bicycles online, and to integrate with public transportation systems for ticketing and to provide service and administrative support.
The product is a comprehensive and complete turn-key e-bike solution, targeted for Mobility-As-A-Service (MaaS) providers, with an open API and with shared source code. The functionality of CityBike Cloud is extended to meet the needs of different user groups and device administrators.
SERVICE TEAM
CityBike delivers critical information for maintenance and repair management system with high performance real network infrastructure.
Repairers receive service alerts and alarms
Provides notifications for faster responsiveness, preventive action and consequently less downtime
Remotely monitoring the maintenance status, follow up and inventory track from anywhere via secure internet connection.
Interface for customer support requests received via phone calls
It builds a secure foundation to leverage implementation for gathering the real-time data of the bicycles, auto-detected bike status and associated alerting system.
Citybike administrative dashboard: trend graph
END USERS
The CityBike mobile app is the perfect tool for cyclists needs. It collects information from the bikes, to ensure a optimal distribution of the bikes at the right time every day. If for example a docking station is about to be filled up with bikes or gets emptied, you get notified.
See the bicycles and charging stations throughout Rogaland
Connection with mobile phone, not via screen on bike
Reserve the bikes ahead of time
See available bikes in your area
CityBike helps you know the status of the bicycle as well as of the docking stations -which are also made for Nordic climate- by providing a secure, dependable, fast connection.
The live status of docking stations on the map.
Big orange : Current number of bikes
Red: Bikes currently in non operational status
Green: Ideal minimum number of bikes
ADMINISTRATIVE SUPPORT
Masterloop’s solution provides administrative user group a comprehensive overview and easy management of large number of bikes.
View all your bikes in one interface
Overview of current operating status (available, in use, repair..)
Sending alerts and alarms and, if necessary, weekly and monthly reports to different user groups.
Description and geolocations of the bikes
Information on maintenance interventions
Built-in advanced system for managing the the different hierarchy of users, roles and permissions